Having
worked and operated some of the finest hotels in North
America and Europe, the management team of Trepanier all
follow the same principles.
What we stand for in the hospitality
arena ...
...Men and Women with a passion for hospitality and pampering...Men
and Women devoted to catering for discerning guests...that's
what hoteliers like us stand for.
We continuously raise the quality of our services, and
highlight what sets us apart..being an upscale, charming
refined hotel..via good service, word of mouth and extensive
press coverage.
We offer special moments which fully satisfy and exceed
those who have placed their trust in us and honour us
with their presence. And in doing so we are continually
cultivating what makes us different, and this difference
us what elevates us to become industry benchmarks for
creating everlasting memories.
Scott offers 20 years of experience in Hospitality Management
& Marketing.
Scott brings a proven track record of sales, marketing
and operational experience to this plan from his experience
of operating, designing and turning around low performing
properties.
Scott is an award-winning manager in the hospitality
circuit within the United Kingdom.
He is also a director of a sales/marketing and ideas
consultancy dedicated to the hospitality industry.
Scott has re-branded 3 hotels into Marriott's, operated
the largest food and beverage operation within the Marriott
Flagship Hotel, been a regional manager for 4 hotels,
sat on various working parties to develop concepts within
the industry.
He as opened and re-opened over 14 restaurants, opened
4 hotels, designed 3 hotels, designed 2 new Spas, refurbished
100's of hotel rooms and ensured margins and profits were
always exceeded.
Turnover increases of more than 65% in four different
properties.
Increased AA scores for service from 71% to 83%,
the AA had never seen an increase of more than 5% before.
3 inspectors verified the increase.
Awarded 3 RED STARS from 3 BLACK STARS. Only 200
hotels from 5000 hotels receive this prestigious Accolade
each year
Awarded RAC score in first year of entry of 96.44%, awarded
Blue Ribbon for service in first year of membership, never
done before.
Creation of 45 brochures, 370 menus, 600+ printed pieces
of promotional material, over 2000 themed events
35 sales and marketing plans written, 48 food and beverage
strategies written
Converted a planned bed and breakfast into a "Small Luxury
Hotel" in New York State.
Awarded 12 top food awards for his cuisine
Created over 350 room revenue generating promotions
Created some 300+ advertising promotions and adverts
56 press articles printed for one property in two years
Dedication to Hospitality Industry Award from Grand Heritage
Hotels International and his peers in London |